The Cliffs Resort - Pismo Beach

Although the bedroom was recently refurbished, the bathroom was in need of an update.

Room was spacious and well decorated...balcony with door which opened to let in fresh air.

While it was a non-smoking facility guests in room under us smoked cigarettes and cigars and the stench drifted upwards to our room. I did tell the staff about this. The room also faced a path access to the beach and young adults at 1:30 in the morning loudly walked down it despite signs saying beach closed at dark.

Top location, large rooms great facilities

We had a large room with a partial coast and ocean view. Spatious bathroom. Comfortable beds. Perfect air conditioning. Great pool, maybe too many children. Nice staff, lovely small bouitique in the lobby.

Slow service in the restaurant, food on the simple side.

The stay and room was excellent, unfortunately our check in was time consuming and unpleasant. Our reservations were not on file and the clerk took forever to sort out the problem. After 15 minutes he finally ask help from the manager.

Efficient service with excellent reservation process online staff was very professional fruit available at the desk design of the facility beach access restaurant access

Needed more towels without having to request

The hotel was excellent and the location was very good it was right by the ocean and also walking distance.The room was very nice and we had a parcial ocean view which was also nice.I would recommend the Cliffs Resort highly to friends and family. I will diffenetly stay at the cliffs resort again its well worth the money.

Staff were all happy to help and very friendly, they seemed to like working at the Cliffs. Of the approximately 10 different staff I ran into, only 1 was too busy to greet and acknowledge me and that was in the gift shop, where I did end up purchasing $70 worth of merchandise. To be more specific, when I walked in, the cashier did not look at me or attempt to greet or acknowledge me, I was the only one in the shop at that time-but 9 of 10 is still good in my opinion.

The Marisol breakfast buffet was disappointing in terms of offering a diverse selection of healthy breakfast food options for the price. Light music at a minimum in the pool area during the weekdays was not offered, but the live bands on Thurs and Fri was pretty good.

Everything was great except for items listed below.

Restaurant. We had the buffet and our hash browns were cold, my daughter had a hair in her fruit.

Very clean (even though you are dog friendly). The robes of nice quality are a good touch. Very polite and upbeat staff.

Good that there is a grab bar once you are inside the tub but please add a grab bar on the outside so you can get into the tub safely in the first place. Please also have plastic portable shower benches or chairs advertised and available from the front desk. These items are very inexpensive and lightweight. Good to have a grab bar near the toilet too. Grab bars are good for women who are pregnant, older people or people with disabilities. People will think you are thoughtful and forward thinking. Thank you.

The Cliffs was one of the biggest surprizes of our holiday. It was impressive in all ways - fantastic sea view (suite), great comfortable bed, huge bathroom with seperate shower. Great heated pool & jacuzzi - and a superb attached restaurant that even offered exceptional value. Highly recommended!!

Wifi signal was weak. Coffee machine was not working. Minor issues, could be addressed quickly.

Fantastic beach waLk along beach Cozy drinks by the fire pit

I like the view, fantastic

The scenary is beautiful. The hotel and the rooma are beautifully designed and furnished. The food and ambience of restaurant next to hotel is impressive good.

location, and room deco